Availability
We target 99.9% monthly uptime for paid hosting plans, excluding scheduled maintenance and force majeure events.
Maintenance Windows
Planned maintenance is announced in advance whenever possible and scheduled during low-traffic periods. Emergency work may occur to protect security or stability.
Backups & Data
Some plans include backups, but you should maintain your own copies of critical data. Restore options depend on plan features.
Support & Credits
Support response times vary by plan. Credit eligibility depends on plan terms and verified downtime.