Availability
We target 99.9% monthly uptime for paid hosting plans, excluding scheduled maintenance and force majeure events.
Hosting Services Policy
This policy outlines uptime commitments, maintenance windows, data handling, and support expectations for Nishadil hosting services.
Maintenance Windows
Planned maintenance is announced in advance whenever possible and scheduled during low-traffic periods. Emergency work may occur to protect security or stability.
Backups & Data
Some plans include backups, but you should maintain your own copies of critical data. Restore options depend on plan features.
Support & Credits
Support response times vary by plan. Credit eligibility depends on plan terms and verified downtime.
Report an incident
Include timestamps and affected services for faster handling.